Privacy Policy – Boom Bet Pakistan Data Protection Guide

Boom bet takes data privacy seriously. We are the data controller for the personal information you provide when using boombet.bio. This means we decide how and why your data is processed, and we are accountable for keeping it safe. Our approach to privacy can be summarised in three principles: collect only what's necessary, use it only for legitimate purposes, and protect it with robust security at all times.

This policy applies to all personal data collected through boombet.bio, including registration data, transaction data, game activity data, device and connection data, and any communications you have with boom bet's support team. It covers data collected whether you browse without logging in, register an account, make a deposit, place a bet, or contact us by any channel.

The categories of personal data boom bet may collect and hold about you include:

We do not collect sensitive personal data such as biometric identifiers beyond what is required for identity verification, and we do not collect financial account details beyond what is necessary for processing your PKR transactions through supported payment methods.

Boom bet collects your personal data through the following channels:

• Direct input: Information you provide when creating an account, completing your profile, submitting verification documents, or contacting support.
• Automated collection: Data gathered automatically when you use the boom bet platform – including IP addresses, device identifiers, session timestamps and clickstream data – through server logs and analytics tools.
• Cookies and similar technologies: Small data files placed on your device that help boom bet remember your preferences, maintain session security, and analyse how the platform is used. See Section 7 for full details.
• Payment processors: Transaction references and confirmation data passed back to boom bet from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT systems and card networks when you make a deposit or withdrawal.
• Identity verification services: Where boom bet uses a third-party KYC provider to validate your government-issued ID, that provider shares a verification result and a confidence score with boom bet. The raw document images are handled by the provider under their own privacy standards.

Boom bet uses your personal data for the following purposes, each of which has a clear lawful basis:

• Account creation and management: To register your account, verify your identity, and maintain your player profile on boombet.bio.
• Processing transactions: To accept PKR deposits, calculate and pay out winnings, and process withdrawal requests to your Easypaisa, JazzCash or other registered payment method.
• Delivering platform services: To allow you to place bets, play casino games, access your bet history, and use all features of boom bet.
• Fraud and AML compliance: To detect, investigate and prevent fraudulent transactions, money laundering, underage gambling, and breaches of our Terms and Conditions.
• Customer support: To respond to your questions, resolve disputes, and improve the quality of our support services using interaction records.
• Responsible gaming: To monitor betting patterns, enforce deposit limits and self-exclusion periods, and provide responsible gaming interventions where activity suggests a player may need support.
• Marketing (with consent): To send you promotional offers, bonus notifications, and platform updates by SMS, email or in-app notification where you have opted in. You can opt out at any time.
• Platform improvement: To analyse aggregated, anonymised usage data that helps boom bet improve the betting experience, fix bugs and optimise performance.

Boom bet does not sell, rent or trade your personal information to any third party for commercial purposes. Period. We may share your data with the following categories of recipients, strictly for the purposes described:

• Payment service providers: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT networks and card processors receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable financial regulations in Pakistan.
• Identity verification services: Third-party KYC providers receive your verification documents for the sole purpose of confirming your identity. They are contractually prohibited from using this data for any other purpose.
• Game technology providers: Casino game studios that power games on boom bet receive anonymised session identifiers for the purpose of delivering game content and calculating results. They do not receive your personally identifiable information.
• Legal and regulatory authorities: Boom bet may be required to disclose personal data to law enforcement, financial intelligence units, or other regulatory bodies when required to do so by applicable law. We will inform you of any such disclosure unless we are legally prevented from doing so.
• Business successors: In the event of a merger, acquisition or restructuring of boom bet, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties who receive data from boom bet are required to handle it in accordance with applicable privacy and data protection standards and are not permitted to use it for purposes beyond what boom bet has specified.

All financial transactions at boom bet are conducted in Pakistani Rupees (PKR). The payment data boom bet stores is limited to transaction references, amounts, timestamps, payment method type and status (completed, pending, failed). Boom bet does not store full card numbers, CVV codes, or mobile banking PINs on its own servers. These are processed by the relevant payment provider through their secure infrastructure.

When you make a deposit via Easypaisa or JazzCash, for example, the mobile wallet provider processes the authentication and funds transfer on their end and passes a confirmation token to boom bet. Boom bet records the reference of that transaction against your account. This is the minimum data needed to credit your boom bet balance correctly.

For withdrawal requests, boom bet verifies that the destination payment method is registered in your name before releasing funds. This is a standard anti-money laundering requirement and is applied consistently to all players, regardless of withdrawal amount.

Boom bet uses cookies and similar local storage technologies on boombet.bio. These are small text files or identifiers stored on your device that help the platform function correctly, remember your preferences, and understand how players navigate the site. Here's what we use and why:

• Essential cookies: Required for the platform to function. These maintain your login session, protect against cross-site request forgery, and ensure bet slips work correctly. You cannot opt out of these without opting out of the platform entirely.
• Preference cookies: Remember your settings such as odds format (decimal vs fractional), language preference, and notification preferences. These persist between sessions so you don't have to reconfigure the platform each visit.
• Analytics cookies: Help boom bet understand which pages are visited most, where players encounter difficulties, and how long typical sessions last. This data is aggregated and anonymised – boom bet cannot identify you individually from analytics data.
• Performance cookies: Monitor the technical performance of boombet.bio, including page load times and error rates, to help the team identify and fix issues promptly.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect platform functionality. Boom bet does not use third-party advertising or retargeting cookies.

Boom bet retains personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. Our general retention guidelines are:

• Active account data: Retained for the duration of your account and for a period of up to 5 years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Financial transaction data is retained for a minimum of 5 years after the transaction date, as required by AML and financial compliance regulations applicable in Pakistan.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically 5 years after account closure.
• Support communications: Chat logs and email correspondence are retained for 2 years after the last interaction, for quality assurance and dispute resolution purposes.
• Anonymised analytics data: Aggregated, anonymised platform usage data may be retained indefinitely as it cannot be used to identify individual players.

When data is no longer needed and retention periods have expired, boom bet deletes or anonymises it securely. Deletion requests from players are handled subject to our legal retention obligations – we will inform you which data can be deleted immediately and which must be retained for regulatory reasons.

Boom bet implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, loss, or alteration. These include:

• Transport Layer Security (TLS/HTTPS) encryption for all data transmitted between your device and boombet.bio.
• Encryption at rest for sensitive stored data including identity documents and financial records.
• Access controls that restrict which boom bet staff members can access personal player data, based on their role and the minimum necessary for them to perform their duties.
• Regular security assessments and vulnerability testing of the boombet.bio platform infrastructure.
• Two-factor authentication available for player accounts to provide an additional layer of access security.
• Staff training on data handling responsibilities and the consequences of data breaches.

No system is completely impenetrable. If boom bet becomes aware of a data breach that poses a risk to your rights or interests, we will notify affected players and relevant authorities within the timeframes required by applicable law.

As a boom bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support at support@boombet.bio from your registered email address:

Boom bet does not knowingly collect personal information from anyone under the age of 18. Our platform is strictly for adult players only. If you are under 18, you must not use boom bet under any circumstances. If boom bet discovers that personal data has been collected from a minor, we will delete that data immediately, close the associated account, and void any transactions made.

If you are a parent or guardian and believe that a minor in your care has registered an account with boom bet, please contact us immediately at support@boombet.bio with the relevant account details so we can investigate and take appropriate action.

Boom bet may send you promotional messages, bonus notifications and platform news by SMS, email or in-app notification. We will only send you marketing communications if you have opted in during registration or through your account settings. You can withdraw your consent and opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any email we send you.
• Updating your notification preferences in your boom bet account settings.
• Contacting support at support@boombet.bio and requesting removal from all marketing lists.

Opting out of marketing communications will not affect your ability to use the boom bet platform or receive essential account notifications such as deposit confirmations, withdrawal status updates, and security alerts.

Boom bet may update this Privacy Policy from time to time as our services evolve, as legal requirements change, or as we adopt new data handling practices. When we make significant changes – those that materially affect how your data is used or your rights in relation to it – we will notify you by email to your registered address at least 7 days before the changes take effect.

Minor updates such as clarifications, corrections or additions that do not change the substance of your data protection rights may be made without prior notice, subject to updating the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed.

Continuing to use boom bet after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with changes to this policy, you may close your account before they take effect.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how boom bet is handling your personal information, please contact our data team:

• Email: support@boombet.bio (include "Privacy Request" in the subject line)
• Live Chat: Available 24/7 on boombet.bio – our team can escalate privacy requests to the relevant team
• In-App Messaging: Available within your boom bet account dashboard

We aim to respond to all data rights requests within 30 days of receipt. If your request is complex or if you have submitted multiple requests, we may extend this period by up to 60 days, and we will inform you of the extension with a reason.

We also welcome feedback on this policy. If you believe there's a clearer way to explain how boom bet uses your data, or if something in this document doesn't make sense to you, let us know. We'd rather be genuinely understood than simply compliant.